A recent E-mail from Lauri Tuulberg of Estonia produced the subject of this Podcast. His question was intriguing to me in that it asks for guidance to often-faced issues. And even though the subject is quality program implementation problems, it’s clear that the same dynamics are at play in any new project - be it a sales campaign or the introduction of a new enterprise software program.

To listen to the program, simply click on the title below:

Implementation Advice

Feel free to leave a comment here at the site, or if you wish, E-mail me directly with comments or suggestions at paulpalmes@pdcauditing.com

Thanks!!

To listen to the program, click on the title below:

Definitions

Of course, comments are always welcome here at the site, or you can write to me directly at: paulpalmes@pdcauditing.com

Be Safe!!

To listen to the program, simply click on the link below:

Podcasting Basics -Live from Reno

Thanks for all the E-mails and please leave any comments here at the site - otherwise my E-mail address paulpalmes@pdcauditing.com

Here’s the primary slide from the presentation

Wide Audience Marketing
Targeted to widest possible audience
Relies on Links for exposure
Low user loyalty
Passive medium
It’s all about Google ratings
User learns of new content through self-initiated visits

Narrow Audience Marketing
Targeted to interested “Subscribers”
Relies on Links and Subscribers for exposure
High User Loyalty
Interactive Medium
It’s about serving a particular interest
Users learn of new content through auto invitation

“100 Narrowband subscribers are more valuable to advertisers than 1000 Broadband Listeners” – Adam Curry

To listen to the program, simply click on the title below:

It Should Work!

Your support and comments are greatly appreciated! Any questions? Leave a comment here at the site, or E-mail me directly at paulpalmes@pdcauditing.com

Thanks!

Paul

To listen to the program, simply click on the title below:

Rod Munro and Six Sigma

As always, I welcome comments here at the site as well as: paulpalmes@pdcauditing.com

Thanks, Rod!

Click over to his website: http://auditguy.net and be sure to read through his profile. If you want to contact Dennis directly, his E-mail address is: dennis@auditguy.net

To listen to the program, simply click on the title below:

Auditing with Dennis Arter

This will be one of several programs recorded at the 2006 ASQ conference. It was a great event! As always, I look forward to your comments and E-mail. If you wish to write to me directly, feel free to do so at: paulpalmes@pdcauditing.com

To listen to the program, just click on the title below:

Colleagues

The material below is the work of the US TAG to ISO TC 176 and was recently approved as their “Principles for Consensus”

Diligence

Vote and write useful comments on all draft standards
Construct concise and clearly justified US positions
Focus attention on critical issues
Meticulously attend to significant details
Simplify complex standards issues
Concentrate on what works

Dependability

Do what we agreed to do
Recognize mistakes and use the experience to improve processes
Defend consensus positions openly
Hold to commitments under inappropriate pressure
Continue to participate until everyone understands the issues

Humility

Create opportunities for others to recognize their own self-worth
Work with the least experienced members on complex issues
Treat poor results as opportunities, not mistakes
Seek opportunities to befriend people who appear to feel intimidated or unimportant
Sublimate personal needs to users’ needs for effective and efficient standards

This program also marks two new milestones: The addition of many of these Podcasts to the on-line offerings of the American Society for Quality (ASQ), and the announcement of my second book entitled, “The Magic of Self Directed Work Teams - A Case Study of Courage and Culture Change.” This new addition to their Quality Press offerings tells the story of our work within Northern Pipe Products over the past 8 years in developing a participative work place that opens up unlimited possibilities to improve.

To listen to the program, simply click on the title below:

Tools in the Age of Computers

As always, I look forward to your comments and suggestions - leave a comment here at the site (pdcauditing.com), or write to me directly at my work E-mail address: paulpalmes@pdcauditing.com

Thanks!

Paul

Basically Project Management is the skills, tools and management processes that are required to undertake a project successfully.

If we expand on this:

Skills - specialist knowledge, skills and experience are required to reduce the level of risk that a project has - these are used to increase the likelihood of success

Tools - a suite of tools are used by project managers to increase their chance of success. Examples include document templates, registers, planning software, audit check lists and review forms.

Processes - a variety of Project Management processes and techniques are required to monitor and control the triple constraints of Time, quality and scope, plus cost of projects. Examples can include risk and issue management, time management, quality management, cost management etc

Could you please explain some of the Tools you would use in a quality program to make processes work? I guess you use more than a clip board and pencil

Regards
Paul Tolenaars

Well, Paul - I dug out my clipboard and came up with a few suggestions. Many thanks your insights and this great program suggestion!

To listen to the program, just click on the title below:

Tools

As always, I’d be delighted to hear from you. Leave a comment here at the site or E-mail me directly at paulpalmes@pdcauditing.com

Paul

Thanks Hans! To listen to the program, just click on the title below:

Processes and Controls

As always, if you have a subject or special concern you would like me to address, leave a comment here at the site, or E-mail me directly at Northern Pipe Products: paulp@northernpipe.com